Privacy policy
Last updated: June 2026
Who we are MSM Consulting is a marketing, strategy and management consultancy based in Scotland. Our website address is msmconsulting.co.uk. You can contact us at lorraine@msmconsulting.co.uk.
What information we collect We collect information you provide directly when you complete our contact form — your name, email address and message. If you opt in, we also collect your email address for our newsletter.
Why we collect it and our lawful basis We collect enquiry information to respond to your message — our lawful basis is legitimate interest. Where you have opted in to our newsletter, our lawful basis is consent.
How we collect it Information is collected via the contact form on this website.
What we do with it Your information is used only to respond to your enquiry or send you communications you have opted into. We do not sell, share or pass your data to third parties for marketing purposes.
How long we store it We retain enquiry data for up to 24 months. You can request deletion of your data at any time by emailing lorraine@msmconsulting.co.uk.
Analytics We use Google Analytics 4 to understand how visitors use our website. This collects anonymised data including pages visited, time spent on site and general location. No personally identifiable information is collected through analytics. You can opt out of Google Analytics tracking via your browser settings or by using the Google Analytics Opt-out Browser Add-on.
AI tools MSM Consulting uses AI tools to support the delivery of our services. We do not share client data with AI platforms without explicit consent. Any information submitted via this website is not used to train AI models.
Cookies This website uses cookies to support basic functionality and analytics. By continuing to use this site you consent to our use of cookies.
Third party links Our website may contain links to external sites including LinkedIn. We are not responsible for the privacy practices of those sites and recommend you review their policies directly.
Your rights Under UK GDPR you have the right to access, correct or delete your personal data at any time. To exercise these rights contact us at lorraine@msmconsulting.co.uk.
Changes to this policy We may update this policy from time to time. The date at the top of this page will always reflect the most recent version.